Lukovic Tihomir Speranda Joanna Kizielewicz -Myassignmenthelp.Com

Question: Discuss About The Lukovic Tihomir Speranda Joanna Kizielewicz? Answer: Introduction The assignment deals with four functions of management that are Planning, Organising, Leadership and Controlling (POLC). The report presents an incident from personal life describing how these functions were applied. Based on the analysis of the incident the importance of this function in management is explained. Further, the strategies used are critically analysed. Incident Last year my parents gave me a responsibility to hire a dishwasher for our restaurant. Harry was recruited for $4 an hour. He had potential to work, but was too slow in his activities. I had observed that in his presence the kitchen was always in mess. I realised that he was paid per hour, so he may be working slow. I observed him staying extra one hour after the last customer left. Now this was a matter of concern. Analysis I have taken this problem as a challenge. Planning was important for identifying goal and determining the most important action[1]. I had planned to fix his salary irrespective of his working hours. I informed that he would be paid $120 henceforth. For organising skill employees must be designated specific task that requires particular skill sets to accomplish. To make Harry more organised, I had set up a board that recorded Harrys hours of work. Based on regular interaction with Harry, I learned that he did not like working till 1 am at night. I have approached Harry to complete his work 30 minutes earlier. Leading and Controlling is an important management function to set performance standards[2]. After one month, I noticed that he was usually leaving the restaurant by 12:40. To motivate harry, I had promised to allow him to go out for party with co-workers. Motivation is an effective leadership skill in management[3]. On personal inspection, my father noticed that the kitchen was clean and Harry never compromised on quality of his work. He was always ready to clean dishes, sooner the customer left. He appeared to be more professional than before. After another two weeks he was found to leave by 12:15. Critical evaluation The POLC framework is effective in problem solving. Based on analysis of the incidence described above, I believe solving a problem creatively is the primary role of manager. The strategy of setting goals for Harry was effective as per the goal setting theory by Locke and Latham[4]. He worked late till night 1 am. On asking him to leave on time, he managed to leave by 12:40 and then managed to finish by 12:15. Restricting the salary and time, made Harry more efficient in working. I believe my strategy to record Harrys time on the notice board was effective as per the Hawthorne effect. As per this theory, employee when receives increased attention, is motivated to work harder[5]. Harry was motivated and excited to leave on time as I promised him to party one day after achievement of his goals. It is effective strategy as per expectancy theory that states the employee deliver hard work in expectation of the valued outcome[6]. Other strategies could have been used such as offering books and employee of month awards to motivate Harry. It would have been effective as he could not complete his studies. Job rotation or incentives based on number of dishes washed may also have increased his performance and skills. References Armstrong, Michael, and Stephen Taylor.Armstrong's handbook of human resource management practice. Kogan Page Publishers, 2014. De Simone, Stefania. "Expectancy Value Theory: Motivating Health Care Workers."American International Journal of Contemporary Research5, no. 2 (2015): 19-23. Downes, Patrick E., Amy L. Kristof-Brown, Timothy A. Judge, and Todd C. Darnold. "Motivational Mechanisms of Self-Concordance Theory: Goal-Specific Efficacy and PersonOrganization Fit."Journal of Business and Psychology32, no. 2 (2017): 197-215. Follett, Mary Parker. "7 Management thought and human relations."A History of Management Thought(2016): 175. Lukovic, Tihomir, Ivo Speranda, and Joanna Kizielewicz. "Five types of the managerial behaviour in the function of the ROI leadership model." InInternational OFEL Conference on Governance, Management and Entrepreneurship, p. 805. Centar za istrazivanje i razvoj upravljanja doo, 2015